COVID-19 Response
Dear Valued Customers and Partners,
At this time, we thought it was right to update you on the current Easton plan of operation. Easton is closely monitoring the situation and following updates on COVID-19, including guidance from the Centers for Disease Control and Prevention (CDC), state and local health officials. Easton remains open to support our clients and partners while providing your essential communication needs.
Currently, we have a skeleton crew of employees in the office with the rest working remotely from home. Whether from home or in the office, we are all working together to maintain the high standard of service that our customers expect while also protecting the health and well-being of our employees and family members. If the situation should change, then all employees are prepared to work from home.
Rest assured that as an essential service provider, Easton has taken every measure to ensure that our services and core strengths remain in place at this time:
Customer Service
As always, customer service is available 24/7 for trouble reporting at 800-222-8122.
Provisioning
All team members are available and working hard to make certain that services are implemented on the usual timeline.
Sales Support and Engineering
Easton offers many voice, data and wireless solutions to help you adapt to the evolving IT and communication needs that a remote work force creates. Please contact us if you need assistance.
Please do not hesitate to contact us with any questions and concerns.
Sincerely,
The Easton Team