Telecom, Business Telecom, Telecom Broadband, Telecom Data, VoIP Telecom, Telecom Provider
 
Easton business VoIP (Voice over Internet Protocol) offers a suite of enhanced voice and data services hosted on a nationwide IP platform. The service is flexible and can fit the needs of any business from small companies to large multi-location enterprises. The concept behind VoIP technology is that voice and data are carried over the same line. An Internet access method that has the bandwidth capabilities to handle voice and data traffic simultaneously is required in order to make the service work. The Internet access method may be SDSL, a cable modem, or a dedicated Internet access line.
Easton offers two VoIP licenses. The first is IP PBX service, which is a replacement product for customers utilizing POTS Centrex service. With IP PBX, license features are hosted on the carrier's IP platform and a seat license is needed for every station. The second license type is SOHO for single line small business end users. The SOHO license is also a hosted service. With both services, 300 minutes of local calling is included in the price of a license. Easton VoIP offers local and long distance calling with many features that you currently enjoy with your local service today along with many more enhanced features.
VoIP Features
Control Panel Web Based Tool Offering:
Call Logs Missed, incoming, outgoing. (Requires IP phone without control panel)
Call Forwarding Allows an incoming call to be sent elsewhere like voice mail or a mobile phone for example.
Caller ID Allows the originating name and number of the incoming caller to be displayed on the phone.
Call Transfer Allows you to transfer a call from your phone to someone else's phone. Depending on the type of phone you may need to enter a series of numbers or press a "transfer" button and enter an extension.
Call Waiting While you're on the phone a tone alerts you to an incoming call and Caller ID displays the incoming number. Press the flash button to enable Call Waiting. Answer the second call, while your first call is placed on hold.
Extension Number and DOD An extension is an additional telephone connected to a line. DOD (Direct Outward Dialing) is a trunk that supports outward dialing only and without the intervention of an operator or attendant.
Do Not Disturb Makes a telephone appear busy to any incoming calls by pressing a button or entering a numeric code.
Last Number Redial Press one button to redial the last number that was dialed out.
Extension to Extension Dialing Direct dialed call.
Call Blast This revolutionary feature is a combination of traditional Call Forwarding and One Number (Find Me/Follow Me) services. You can have your calls ring simultaneously on your office, mobile and home phones, or they can be set up to ring sequentially in any sequence and with whatever delay you decide to set. If you want to be found, this makes sure that you are! CallBlast is configured from your VoIP Control Panel.
Voice Mail Box Voice mail allows you to receive, edit and forward messages to one or more voice mailboxes in your company. Plus, get email notifications of new voice mail messages.
Voice Mail to Email Receive your voicemails via email as a .wav attachment.
DID Direct Inward Dialing allows a caller to dial a phone number directly to a specific person or phone without going through the attendant. The license includes one (1) DID. Multiple DIDs may be ordered per user and all will ring to the same extension.
Auto Attendant Provides an automated unified front-end greeting for all calls. (Requires a DID)
Hunt Group Allows for automatic distribution of incoming calls to two or more extensions. A hunt group is a grouping of telephone lines (usually incoming) that are set up to receive calls in a particular order if a line is busy.
VoIP Softphone The Softphone is a software application that creates a "virtual" telephone on the PC. The Softphone offers all the features of a normal telephone. It can be downloaded by your customers through the "Great Options" tab in their control panel.
Equipment
Easton VoIP certified/approved hardware list:
Top of Page
 
© 2010 Easton Telecom Services, L.L.C. 800-222-8122 custservice@eastontelecom.com